Who is responsible

Registered office: Dominolo Egészség Kft., 6000 Kecskemét, Jókai utca 8., Magyarország. For data protection matters, we are available at [email protected].

Legal framework

Personal data is processed in accordance with the General Data Protection Regulation (GDPR) and other applicable legislation of Hungary. If there is any discrepancy between this notice and legal requirements, the provisions of the law prevail.

What we collect

When ordering, we ask for the data needed for delivery: name, delivery address, email address, phone number and the items in the order. This website neither collects nor stores bank card details. While you browse, the site logs technical data such as IP address, browser type and the subpages viewed, through the cookies described below.

• Customer contact and shipping data: name, billing and shipping address, email address, phone number
• Transaction and order history data with the selected payment method and items
• Technical and network data: IP address, browser type, operating system and visit timestamps
• Customer service inquiries and the content of written communication

Why we use it

• To process orders, deliver packages and handle returns.
• Customer service communication: responding to enquiries and sending notifications about order status.
• Protecting the website and measuring traffic data.
• We only send advertising messages if you have subscribed. Every email includes an unsubscribe option.

Cookies and browser data

The website places small files in your browser. Cookies that are necessary for the operation ensure the smooth running of the cart and the payment process; these cannot be disabled. Analytical cookies provide an aggregated picture of site usage. We only use marketing cookies with your prior consent, which is indicated in the cookie bar. You can withdraw your consent at any time in the cookie bar or in your browser settings; the full list is available in the Cookie Policy.

Data transfer

We pass on the data required for delivery to the parcel delivery companies. The payment service provider receives the data essential for processing the payment. The hosting provider and the statistics provider process the data on a contractual basis and in accordance with our instructions. We do not sell personal data.

Our company conducts commercial activities exclusively within the territory of Hungary. We never sell or rent personal data to third parties for commercial purposes.

Data retention period

We retain order data for the period required by accounting legislation, after which we delete it. Data associated with the account is deleted when the account is deleted. We do not store measurement data for more than 14 months.

Your rights

Under the European Union's General Data Protection Regulation (GDPR) and the Hungarian Infotv., you have the right to request access to your personal data, to request their rectification, erasure, restriction of processing, and to exercise the right to data portability and to object.

Security

The online store only offers free cash on delivery and direct bank transfer. The website does not request, collect or store bank card data.

Questions about this policy

Write to [email protected] or call +36 852 896 842 between Mon-Thu 07:45-16:45, Fri 07:45-15:15. We reply to every inquiry within one business day.

Merchant

Dominolo Egészség Kft.

Registered address

6000 Kecskemét, Jókai utca 8., Magyarország

Email

[email protected]

Phone

+36 852 896 842

Working hours

Mon-Thu 07:45-16:45, Fri 07:45-15:15

Registration

Cégjegyzékszám: 5084399585